Frequently Asked Questions
Can I Return An Item?
You can inform us of a return by phoning 0330 1139 760, by emailing us at email@example.com or by filling out our Contact Us Form and quoting your Order Number and the reason for returning your order. We will pay the costs of return in limited circumstances, such as where your order is faulty or is damaged in transit. (For the full list, see clause 9.2 of our Terms and Conditions of Sale). However, in most circumstances, including if you are returning a product because you have changed your mind about it, you will need to pay the costs of the return.
You can find more information on this topic by visiting our Returns Policy Page.